FAQ's

Q: Do I need to send in my frames?

Yes! We need your frame to custom trace, cut, colored, and coat your lenses. Every order is done this way to ensure that your Fuse Rx lenses offer both perfect vision, and a perfect fit. The lenses will be sent back to you, already installed in your frames.

Q: Can I change the lenses myself?

No. We ask for you to send in your frames so that we can custom trace your glasses and mount your lenses to ensure perfect fit and vision.

Q: I don’t see my sunglasses listed, can I still get your lenses?

Yes! Check out our Custom Lens Program! We will email you a shipping label for your frames and a PayPal invoice (payable by any major credit card). Once we receive your payment, frames, and Rx information - we will get started custom-cutting your lenses!

Q: What is the difference between single vision and Progressive?

Single Vision lenses are for people who need to correct one field of vision - either distance or near. These lenses have the same correction over the entire area of the lens.

Progressive Lenses, also known as no-line bifocals, are a multi-focal lens. They provide a seamless progression between distance vision, through intermediate, and to near vision to allow for clear vision at any distance.

Q: Can you make Bifocals?

Unfortunately, we do not do Bifocal lenses. Our progressive lenses are a great option for those in need of lenses with multi-focal capabilities.

Q: Can you make readers?

Yes, our price for a single vision distance lens would start at $179. We just require a current prescription to custom create you lenses.

Q: What is the difference between Polycarbonate and Trivex?

Both materials produce an impact resistant, UV protected lens. Polycarbonate is a thinner material; however, Trivex lenses are lighter in weight. Also, Trivex lenses have better optical clarity, in both central and peripheral vision, that is more similar to the vision you would get with glass lenses. You can upgrade to Trivex lenses for an additional $50 during checkout.

Q: Do you accept insurance?

No. Fuse is privately owned and operated, and we do not accept any insurance. However, because we are independent, we are able to offer great deals on Rx pricing!

Q: How long until I get my lenses?

Once we receive your frames, it typically takes 7-to-10 business days for us to process your order and custom cut your prescription lenses before they are on their way back to you.

Q: Can you ship internationally?

No. We apologize, but we are unable to process any international orders at this time.

 

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