We will always make it right.
We strive for 100% accuracy on all Rx orders. If you notice within 30 days that your prescription is inaccurate, we will remake your lenses at no charge to you.
To start the process, simply contact us at firstname.lastname@example.org
We get a ton of packages, so let us give you an RMA number before sending anything back
Buy with confidence!
All purchases include a 1 year, 1 time replacement warranty standard. This warranty protects your purchases against any manufacturer defects.
If you notice a defect in your lens at any time during the warranty period, simply contact customer service to get a fresh set. Unfortunately, our warranty will not cover scratches or other damages from misuse.
Note: Any exchange under warranty will only be replaced by a lens of the same value, for the same prescription, and for the same frame as the original purchase.